FAQ
1. How do I find out which service I am subscribed to or how to learn more about the service?
You are subscribed to the playvito service. As a member you have access to football videos, football content, streaming cooking video's and all sorts of other mobile content. Subscription would be renewed for Ooredoo users at OMR 1.250/weekly and for omantel users at 200 bz/day, automatically until you unsubscribe. If you would like more information we advise you to contact our cusrtomer service (om@playvito.com).
2. How can I unsubscribe immediately?
You can unsubscribe from this service anytime, by sending UNSUB PV to 90008 for Ooredoo, and by sending Unsub D to 91512 for Omantel. You should receive a confirmation message that you art unsubscribed. You will no longer then receive any messages. Only one daily message that has already been delivered to the carrier could still arrive after opting out of the service.
3. I didn’t know that I have to pay for the service:
We clearly communicate in all our advertisements (on our website, in our commercials and in our welcome message, either visually and/or verbally) what the price per message is and how people can unsubscribe from our service.
4. I never subscribed to any of your services:
Our services can only be subscribed to if a double opt in is performed on the phone that was subscribed. This means a user must double confirm their request to subscribe. Please also note that we clearly communicate in all our advertisements (on our website, in our commercials and in our welcome message, either visually and/or verbally) that you have to be the legal owner and bill payer to subscribe.
5. Contact:
We make every effort to ensure everything goes smoothly for all our entrants. However, if you have a query about your experience, please send an e-mail to om@playvito.com (make sure to include your mobile phonenumber). Your information will be treated confidentially as per data protection laws.